12:01:21	 From Sherri Van Diest : Good morning!
12:01:36	 From LuAnn Nigara : Good morning!!!!!
12:01:36	 From Morgan Gaffney : Replying to "Good morning!"

Good morning Sherri!
12:10:32	 From Tommy Maurer : Where is this sales sheet!?
12:10:52	 From vincentnigara : Send me an email and I’ll send it to you
12:11:45	 From Tommy Maurer : Replying to "Send me an email and..."

tommy@louvershopstudio.com
12:17:35	 From Tommy Maurer : Thank you
12:24:35	 From Rae Day : Pillows, cushions, dining chair reupholstery...
12:24:55	 From Rae Day : You're already in that room adding color
12:26:10	 From JC : Favorite book to start with? Phil M Jones
12:39:58	 From Julie Helms : What about clients you haven't quoted - someone who reached out for an appt or maybe cancelled an appt etc - but hasn't responded? How long do you pursue those opportunities.
12:40:43	 From Michelle Nielsen : Replying to "Send me an email and..."

me too please michelle@thewindowdesignstudio.com
12:41:43	 From Curtis Smith : On following up. I've had a bit of pushback from our team on following up over and over and over. They're not wanting to give the business a reputation of being pushy. What would you say to help team members feel more comfortable with following up over and over until we get to 'no'?
12:43:21	 From bradm : Replying to "On following up. I'v..."

we set the expectation on the sales appt that we will follow up until we hear from them...that we highly value communication, and that seems to set the tone
12:43:34	 From Curtis Smith : Reacted to "we set the expectati..." with 👍
12:43:40	 From Curtis Smith : haha
12:44:57	 From Terri : Can you offer verbiage for the fifth or sixth follow up?
12:46:47	 From Stacy Hernandez : Replying to "Can you offer verbia..."

I always start with something social, and call with a reason.
12:46:51	 From Tamara : You pay for the lead, you spend the time to get it and try close, you’re owing it to yourself to see what’s up and where the project is at
12:47:05	 From LuAnn Nigara : Reacted to "I always start with ..." with 👍
12:49:18	 From Terri : Reacted to "I always start with ..." with 👍
12:49:53	 From Curtis Smith : Thanks, Luann & Vin. Love this mindset. It helps to keep in mind that we've built a relationship with them. They've invited us into their homes and lives. It's a matter of respect from both sides of this relationship to get to yes or no.
12:50:06	 From Stacy Hernandez : Reacted to "Thanks, Luann & Vin...." with 👍
12:50:17	 From Tamara : Reacted to "Thanks, Luann & Vin.…" with 💯
12:50:35	 From Terri : Reacted to "Thanks, Luann & Vin...." with 👏
12:51:13	 From Morgan Gaffney : Reacted to "Thanks, Luann & Vin...." with 👏
12:54:39	 From Rae Day : Sorry - on my phone and couldn't figure out mute!
12:55:56	 From JC : lets set up a meeting with your husband
12:56:08	 From Stacy Hernandez : Reacted to "lets set up a meetin..." with 👍
13:00:39	 From LuAnn Nigara : Reacted to "we set the expectati..." with 👍
13:01:10	 From LuAnn Nigara : Replying to "Favorite book to sta..."

Exactly what to say
13:03:15	 From Julie Helms : Thank you soooo much - very helpful as usual LuAnn & Vin!
13:03:25	 From LuAnn Nigara : Reacted to "Thank you soooo much..." with ❤️
13:03:41	 From Shane Hatfield : Wonderful talk LuAnn, thanks
13:03:50	 From LuAnn Nigara : Reacted to "Wonderful talk LuAnn..." with ❤️
13:04:19	 From Morgan Gaffney : Register for CEO and 7 Steps ->www.excitingwindows.biz/ceo
Register for Managing for Profits (use code PROFITS) -> www.excitingwindows.biz/mfp
Hotel -> https://book.resiada.com/AdvancedTextilesExpo2025/Attendee
Zoom Meeting Schedule -> www.excitingwindows.biz/zoom
13:04:28	 From Terri : Thank you LuAnn!
13:09:08	 From Curtis Smith : Thanks All. Gotta jump off the call. Have a great rest of the week and month