Join Us for the
Exciting Windows 19th Annual Conference
April 21 - April 23, 2023 · The Westin · Charlotte, NC
Better systems lead to better opportunities.
Higher profit margins. Higher average sales. Lower operational expenses. Identifying opportunities to rise above your competition.
Learn from those who have done it. Meet dozens of the most successful window covering business owners in North America. Network with these owners and find out for yourself exactly how the best businesses evolve and excel.
REGISTER NOWMeet our Presenters
Stacey Brown Randall
Stacey Brown Randall is the multiple award-winning author, podcast host and national speaker.
How to Generate Referrals Without Asking
LuAnn Nigara
Partner | Exciting Windows!
Success Panel Moderator:
How to Attract and Service the Luxury Interior Designer
Jessica Harling
Owner | Behind the Design
Make a Friend 7 Step Selling System – Diving deep
into portfolio presentation & eyeball estimating
Steve Bursten
Partner | Exciting Windows!
Business analysis, training, optimizations…
The experience you won’t find anywhere else
Vin Nigara
Partner | Exciting Windows!
Operations, systems, finance…
How to keep your bottom line inline
Steve Wishnow
Partner | Exciting Windows!
Marketing, development, strategies…
How to make the data work for you
Sara Lynn Brennan
CEO | Principal Interior Designer | Sara Lynn Brennan Interiors
Award-Winning Entrepreneur
Featured Interior Design Panelist
Richard Bernath
Million dollar designer | Southern Traditions | Greenville, SC
The Exciting Windows 4 Way Guarantee
How to Use it to Close More Sales
Susan Day
Owner | Exciting Windows! by Susan Day | Springfield, IL
The Exciting Windows 4 Way Guarantee
How to Use it to Close More Sales
Brandon Roellchen
President | One Stop Decorating | Lee’s Summit, MO
The Exciting Windows 4 Way Guarantee
How to Use it to Close More Sales
Denean Jackson
Owner | Lead Designer | D.Nicole Decor LLC
Alliance of Interior Designers member & real estate investor
Featured Interior Design Panelist
Claudia Ricciardone
Founder | Owner | Claudia Josephine Design
Interior design columnist at LUX Lifestyle Magazine
Featured Interior Design Panelist
Ashley Ross
Founder | Principal | Muse Noire Interiors
Featured work in SouthPark magazine & HGTV magazine
Featured Interior Design Panelist
Learn from the best.
Experience the Winning Culture of Exciting Windows!
Successful business owners know that the most valuable commodity is information. How and where to get vetted, industry-specific advice has been an obstacle—until now. Exciting Windows! brings each business owner a more pleasurable, profitable, and valuable business…plus an endlessly rewarding affiliation with like-minded members.
Register Today
$950 Member
$795 Spouse/Employee
$199 One-Time, Non-Member
I spend my time now as a leader working to develop and inspire our team members.
— RICK BAKER, CEO Galaxy Draperies
The shared knowledge and experiences from this distinctive group of business owners has been strategic to my continued success.
— KAREN ESSARY, Couture by Karen
The Schedule
What to expect at the Exciting Windows! 19th Annual Conference
- Friday, April 21, 2023
- 4:00 PM
Welcome - Overview, Opening Comments: - 4:30 PM
Review Your Progress on Your Goals from the CEO Conference
To reach your destination, you need a roadmap. LuAnn Nigara opens the conference by asking every individual to share what they put into action since the CEO Conference September 2022. - 5:00 PM
Better Customers / Better Marketing:
Interior Designer Panel: How to Attract and the Service Interior Design Trade
Being on an interior designer’s valued vendor team is priceless. Repeat business, higher end projects, more beautiful photography and credibility in the industry and the community. But how do you get to be the interior designer’s go to resource? LuAnn Nigara will lead this panel discussion with the top interior designers in the Charlotte area to uncover exactly these answers. Each of these accomplished, sought after designers will share what they are looking for and the services you need to offer to attract and maintain their business. - 5:45 PM
Round Table Discussions: Working with Interior Designers
Round table discussions, a hallmark of Exciting Windows! is our peer to peer collaboration. Idea exchange, comparative learning and support from colleagues who do what you do everyday. Round Tables led by the interior designer panelists. - 6:15 PM
Sponsor Presentation: Sunbrella - 6:30 PM
Cocktail Reception - Sponsored by Sunbrella
Re-connect, Socialize, Network - Visit with friends. Enjoy and learn as you network with America's window treatment leaders. Interior Design panelists will be joining us! - 8:00 PM
Dinner at your leisure, see you tomorrow! - Saturday, April 22, 2023
- 9:00 AM
Welcome to Day 2:
Summarize yesterday’s highlights and review the day ahead. - 9:10 AM
National Advisory Council (NAC)
At Exciting Windows! our mission is to build a better business together. To this end, we are delighted to share with you the return of NAC. - 9:30 AM
Better Customers / Better Sales: Panel Discussion
The Exciting Windows 4 Way Guarantee - How to Use it to Close More Sales
Richard Bernath, Susan Day, Brandon Roellchen and Oliver Schreiber are all top leaders in our industry who use the Exciting Windows! 4 Way Guarantee, to not just close more sales, but to close higher profit sales. LuAnn Nigara will moderate the panel, uncovering exactly how each of these dynamo's utilizes the 4 way guarantee to establish buying confidence with customers. If you, or your sales team are unsure how to leverage this powerful tool, this presentation will answer your questions.
Q&A time included. - 10:15 AM
Break - 10:30 AM
Better Sales: Key Components of the “Make a Friend” 7 Step Selling System Jessica Harling
Developed by Exciting Windows! Founder, Steve Bursten, the Make a Friend, 7 Step Selling System is your silver bullet to higher close ratios, higher profit margins and increased efficiency and productivity for yourself and your sales team. Jessica will summarize the 7 step program and will dive deep into the eyeball estimate and portfolio steps.
Q&A time included. - 11:15 AM
Roundtable: The 4 Way Guarantee and the Make a Friend Selling System in Action
Round table discussions, a hallmark of Exciting Windows! is our peer to peer collaboration. Idea exchange, comparative learning and support from colleagues who do what you do every day. The 4 Way Guarantee and the Make a Friend Selling System in action. Round tables led by Steve Bursten, Steve Wishnow, Vin Nigara, LuAnn Nigara, Richard Bernath and Jessica Harling. Talk with your peers and the experts on what works, what you need help on and maximizing these powerful selling tools in your business and with your sales team. - 12:00 PM
Sponsor Presentation - Hunter Douglas - 12:00 PM
Sponsor Highlight 2 - Merrill Y. Landis, LTD - 12:30 PM
Lunch Enjoy lunch and spend some time getting to know our sponsors.
- Saturday, April 22, 2023
Continued - 1:30 PM
Better Marketing:
Key Note: Stacey Brown Randall: Referral Marketing
Referrals Without Asking? Yes Please!
Description + Learning Objectives: Have you ever been told to receive referrals you just “have to ask?” But what if you don’t want to ask? Is there another way to build a business with new clients being referred that you DON’T ask for and is consistent and reliable? Join Stacey Brown Randall of Building a Referable Business™ for a discussion on how to generate referrals naturally… without manipulating, incentivizing or even asking. There is a better way to generate the referrals you deserve…you just need to know how.
In this session, you will learn:
- • Why the typical “referrals advice” is wrong, based on science
- • What your sales strategy is missing if you want consistent and sustainable referrals (that you don't ask for)
- • The building blocks (processes) you need in place to build a referable business
- • The ONE MUST you need to do now to become referral stronger (and exactly how to do it) INCLUDES Q&A TIME
- 2:30 PM
Break - 2:45 PM
Roundtable: Better Business Owners
Round table discussions, a hallmark of Exciting Windows! is our peer-to-peer collaboration. Idea exchange, comparative learning and support from colleagues who do what you do everyday.
For this round table session, members will choose their table and the table will choose a topic from: Better Sales, Better Marketing, Better Systems and Process, Better Money Management or Better Employees. - 3:45 PM
Break - 4:00 PM
Sponsor Presentation: Delta/OPERANDIFi - 4:10 PM
Roundtable: Better Business Owners
Round table discussions, a hallmark of Exciting Windows! is our peer-to-peer collaboration. Idea exchange, comparative learning and support from colleagues who do what you do everyday.
For this round table session, members will choose their table and the table will choose a topic from: Better Sales, Better Marketing, Better Systems and Process, Better Money Management or Better Employees. - 5:10 PM
Aha Moments: Recap the Day - 5:30 PM
Day two ends - 6:00 PM - 9:30 PM
Cocktails, Dinner & Awards Gala Co- Sponsored by Merrill Y. Landis, LTD and Hunter Douglas
Everyone is invited! Let’s dress up and celebrate together! - Sunday, April 23, 2023
- 9:00 AM
Welcome to Day 3
Summarize Yesterday's Events & Gala
Summarize Today's Program - 9:15 AM
Sponsor Presentation: KE - 9:30 AM
Better Systems: Operations: Strategies to Streamline Your Business - Jessica Harling
We know that consistency in a process matters to bring predictable results. How do we stay proactive to ensure the process is on track and the client experience is elevated? Here you'll learn excellent follow-up strategies to put in place that track your deliverables and impact sales, marketing, and operations, providing a memorable experience for your client. - 10:30 AM
Break - 10:45 AM
Facilitated Discussions led by Vin Nigara, Steve Bursten, Steve Wishnow and LuAnn Nigara - 12:00 PM
Aha Moments: Wrap Up and Recap
LuAnn summarizes the program and each member will share a goal or an action that they commit to putting into motion by the CEO conference in September. - 12:45 PM
Closing Comments - 1:00 PM
Please turn in your evaluation form and have a safe journey home. See at the CEO Conference in Philadelphia in the fall!
What’s Included?
Keynote Speaker - Stacey Brown Randall- All Presentations
Panel Discussions - Roundtable Discussions
- Interior Designer Panel Discussion
Friday Cocktails and Conversation - Sponsored by Sumbrella- Saturday - Sponsored Lunch
- Awards Banquet & Gala - Sponsored by Hunter Douglas
Register Today
$950 Member
$795 Spouse/Employee
$199 One-Time, Non-Member
Meet Our Sponsors
FAQs
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I’m not a member. Can I attend?
Yes, absolutely! We welcome all business professionals to join us for one conference as a non-member to experience the Exciting Windows! community in action. And we offer this opportunity at a special "get to know us" rate! 2 1/2 days of ideas, strategies and collaboration, you will not be disappointed!
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Where is the Exciting Windows! 19th Annual Conference?
The Westin Charlotte, NC - 601 S College St, Charlotte, NC 28202 - Providence Ballroom III
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Will there be meals provided?
Friday Evening: Cocktails and Apps Saturday: Lunch and Dinner
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When is the Exciting Windows! 19th Annual Conference?
April 21 - April 23, 2023 — Following the IWCE. The Conference begins on Friday, April 21 at 4:00 PM and ends Sunday at 1:00 PM.
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How can I get more information?
Just ask! Email hello@excitingwindows.biz.
There are members in this group that can show me what’s possible. No need to reinvent the wheel.
— Susan Day, Owner Exciting Windows! by Susan Day
Exciting Windows! has the resources to train new decorators to make an impact from day one.
— Matt Cobb, Owner, Southern Traditions
